Terms and Conditions – ZORASONALI

Effective Date: February 25, 2025

Welcome to ZORASONALI. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchases, browsing, or using our services.

1. General Terms

  • ZORASONALI is an online store providing premium household products. By using our website, you confirm that you are 18 years of age or older, or have the consent of a parent or guardian.
  • We reserve the right to modify, update, or discontinue any aspect of our website or services at any time without prior notice.
  • These Terms and Conditions apply to all users, visitors, and customers accessing ZORASONALI.

2. Product Information

  • Product Descriptions: We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that all information is error-free or complete.
  • Price Adjustments: Prices for products are subject to change without notice. In the case of price discrepancies, we will notify you and provide the option of a refund or an alternative product.

3. Orders & Acceptance

  • Order Confirmation: After placing an order, you will receive an order confirmation email with the details of your purchase.
  • Order Acceptance: Your order will only be considered complete when processed and shipped. We reserve the right to cancel or modify any order in the case of payment issues, product availability, or suspected fraudulent activity.
  • Order Processing: Orders are typically processed within 1-3 business days (excluding weekends and holidays). Orders placed after 3:00 PM (EST) will be processed on the next business day.

4. Pricing

  • Prices: All prices on ZORASONALI are listed in USD unless otherwise stated. Prices are subject to change without notice.
  • Taxes: Sales tax will be applied to your order based on the shipping address and local tax laws.
  • Price Adjustments: We do not honor price adjustments after an order has been placed.

5. Payment Methods

We accept various payment methods for your convenience and security:
✔ Credit/Debit Cards: Visa, MasterCard, American Express, Discover
✔ PayPal: Secure online payments
✔ Apple Pay / Google Pay: Mobile payment options
✔ Other Payment Methods: Additional methods may be available depending on your location.

We ensure that all payments are processed securely, complying with PCI DSS standards for data security.

6. Shipping & Delivery

  • Shipping Fees: Shipping costs will be calculated at checkout based on your location and selected shipping method.
  • Delivery Times: Delivery times are based on your selected shipping method and destination. Please refer to our Shipping Policy for more information.
  • Shipping Delays: ZORASONALI is not responsible for delays caused by third-party couriers, weather conditions, or customs for international shipments.

For more details, please refer to our Shipping Policy.

7. Returns & Exchanges

Please refer to our Return and Exchange Policy for complete details on how to return or exchange items.

  • Returns are accepted within 30 days from the date of delivery, provided items are unused and in original condition.
  • Sale items, customized products, and gift cards are non-returnable.

8. Promotions & Discounts

  • Promotions: Any discounts or promotional offers are subject to specific terms and conditions.
  • Promotion Codes: If you have a promo code, please apply it during checkout. Promotion codes cannot be applied retroactively to completed orders.
  • Sale Items: Promotions may not apply to sale or clearance items.

9. Customer Service

For any questions, support, or assistance, please contact us:

📍 Address: 389 G Rr #2, Bronson, Texas
📞 Phone: (409) 275-5147
📩 Email: info@zorasonali.com
🌐 Website: https://zorasonali.com

10. Intellectual Property

All content on ZORASONALI, including product descriptions, images, logos, and text, is the property of ZORASONALI and is protected by copyright laws.

  • Limited License: We grant you a limited, non-transferable license to access and use our website for personal, non-commercial purposes. Unauthorized reproduction, distribution, or use of our content is prohibited.

11. Limitation of Liability

  • ZORASONALI is not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
  • We are not responsible for any delays, defects, or damages caused by third-party couriers, weather conditions, or customs issues for international shipments.

12. Privacy & Security

Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By purchasing from ZORASONALI, you consent to our data collection and use practices as described in our Privacy Policy.

13. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes arising from these terms will be resolved in the jurisdiction of the courts located in Texas.

14. Changes to Terms and Conditions

ZORASONALI reserves the right to modify, update, or change these Terms and Conditions at any time. Any changes will be posted on this page, and the updated version will include a new “Effective Date.” We encourage you to review this page periodically for updates.

By placing an order with ZORASONALI, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing ZORASONALI!