Sales Policy for Zorasonali

Effective Date: January 8, 2025
Welcome to Zorasonali, your trusted destination for premium household essentials. This Sales Policy outlines the terms and conditions governing the purchase of our products. By placing an order on our website (zorasonali.com), you agree to comply with the policies described below.

For assistance or inquiries, please contact us:

1. General Terms

At Zorasonali, we aim to ensure a seamless shopping experience. Our products are crafted with care, ensuring quality and performance. All orders are subject to availability, and we reserve the right to refuse or cancel orders for any reason, including incorrect pricing or insufficient stock.

2. Pricing and Payments

  • All product prices are displayed in USD and include applicable taxes unless stated otherwise.
  • Payment methods accepted: major credit/debit cards, PayPal, and other secure payment options available at checkout.
  • In the case of pricing errors, we will notify you promptly to confirm or cancel your order.

3. Order Process

Placing an Order

  1. Visit zorasonali.com to browse our products.
  2. Add items to your cart and proceed to checkout.
  3. Provide accurate billing and shipping details.

Order Confirmation

  • Upon successful payment, you will receive an email confirmation with your order details.
  • If you do not receive a confirmation email, contact us at info@zorasonali.com or (409) 275-5147.

4. Shipping and Delivery

  • Domestic Shipping: We deliver to all states within the United States. Shipping charges and estimated delivery times are calculated at checkout.
  • International Shipping: Available for select locations. Additional fees may apply based on the destination and customs requirements.
  • Order Tracking: After dispatch, you will receive a tracking link to monitor your shipment’s progress.

Shipping Delays
While we strive for timely delivery, unforeseen delays may occur. We will communicate any changes and provide updates regarding your order status.

5. Returns and Exchanges

Our goal is your satisfaction. If you are not completely satisfied with your purchase, please refer to our Returns and Refunds Policy for detailed information.

6. Cancellations

  • Before Shipment: Orders can be canceled before they are shipped by contacting us at info@zorasonali.com.
  • After Shipment: Once an order has shipped, cancellations are not possible. Please follow the return process instead.

7. Product Warranty

Zorasonali stands by the quality of its products. Most items come with a standard manufacturer’s warranty. For details, please check the individual product page or contact our support team.

8. Customer Support

Our customer service team is available to assist with any questions or concerns. Reach out to us via:

9. Disputes and Governing Law

This Sales Policy is governed by the laws of the State of Texas. Any disputes arising from the use of our website or products will be resolved in accordance with these laws.

10. Changes to the Sales Policy

Zorasonali reserves the right to update or modify this policy at any time. Any changes will be effective upon posting on our website at zorasonali.com. Please review this policy regularly to stay informed.

Thank you for choosing Zorasonali. We are committed to providing you with high-quality products and exceptional service. Explore our range of cleaning tools, electrical household appliances, home décor and organization, and kitchen appliances at zorasonali.com.

Zorasonali – Simplifying Life, Beautifying Homes.