Sales Policy – ZORASONALI

Effective Date: February 25, 2025

Welcome to ZORASONALI! By purchasing from our website, you agree to the following Sales Policy. Please take a moment to review the details of how we process orders, handle payment, pricing, and shipping. Your satisfaction is important to us, and we are committed to ensuring a smooth and enjoyable shopping experience.

1. Product Information

We strive to provide accurate and up-to-date information regarding the products on ZORASONALI, including product descriptions, images, and prices. However, we do not guarantee that all information is error-free. In the event of any discrepancies, such as product description errors or incorrect pricing, we will notify you and offer options such as a replacement or a full refund.

2. Pricing

  • Prices: All prices on our website are listed in USD unless otherwise stated. Prices are subject to change without notice.
  • Taxes: Sales tax will be applied to your order total based on your shipping address and the tax laws of your locality.
  • Price Adjustments: We do not offer price adjustments after an order has been placed. Any price changes will be reflected immediately on our website and will not apply to past orders.

3. Payment Methods

We accept a variety of payment methods to make your shopping experience as convenient as possible:

✔ Credit/Debit Cards: Visa, MasterCard, American Express, Discover
✔ PayPal: Secure online payment option
✔ Apple Pay / Google Pay: Fast, mobile-friendly payment options
✔ Other Online Payment Methods: Additional methods may be available depending on your location.

All transactions are processed securely, and we comply with PCI DSS (Payment Card Industry Data Security Standards) to ensure the protection of your payment information.

4. Order Processing

  • Order Confirmation: Once you place an order, you will receive an order confirmation email with the details of your purchase.
  • Order Acceptance: Your order will only be considered accepted once it has been processed and shipped. We reserve the right to cancel any order if there is an issue with payment, product availability, or if we suspect fraudulent activity.
  • Processing Time: Orders are typically processed within 1-3 business days (excluding weekends and holidays). Orders placed after 3:00 PM (EST) will be processed the next business day.

5. Shipping & Delivery

  • Shipping Costs: Shipping costs are calculated at checkout based on your location and the shipping method you choose.
  • Delivery Times: Delivery times are based on the shipping method and destination. For more information, please refer to our Shipping Policy.
  • Shipping Delays: While we strive to provide accurate delivery times, ZORASONALI is not responsible for delays caused by third-party couriers, weather conditions, or customs for international shipments.

6. Returns & Exchanges

Please refer to our Return and Exchange Policy for details on how to return or exchange your products.

  • Returns are accepted within 30 days from the date you receive your order, provided the items are unused, in original condition, and with all packaging intact.
  • Sale items, customized products, and gift cards are non-returnable and non-refundable.

7. Promotions & Discounts

  • Promotions: Any discounts or promotional offers are subject to specific terms and conditions.
  • Promotion Codes: If you have a promo code, please apply it during checkout. Promotional codes cannot be applied retroactively to completed orders.
  • Sale Items: Discounts or promotional offers may not apply to sale or clearance items.

8. Customer Service

Our customer service team is dedicated to providing you with a great shopping experience. If you have any questions or need assistance, please don’t hesitate to contact us:

📍 Address: 389 G Rr #2, Bronson, Texas
📞 Phone: (409) 275-5147
📩 Email: info@zorasonali.com
🌐 Website: https://zorasonali.com

9. Intellectual Property

All content on ZORASONALI, including product descriptions, images, logos, and text, is the property of ZORASONALI and is protected by copyright laws.

  • Limited License: We grant you a limited, non-transferable license to access and use our website for personal, non-commercial purposes. Unauthorized reproduction, distribution, or use of our content is prohibited.

10. Limitation of Liability

  • ZORASONALI is not responsible for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services.
  • We are not liable for delays or damages caused by third-party couriers, weather events, or customs delays for international shipments.

11. Privacy & Security

Please refer to our Privacy Policy for information about how we collect, use, and protect your personal information when making a purchase.

12. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes arising from these terms will be resolved in the jurisdiction of the courts located in Texas.

13. Changes to Terms and Conditions

ZORASONALI reserves the right to modify, update, or change these Terms and Conditions at any time. Any changes will be posted on this page, and the updated version will include a new “Effective Date.”